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CRM
10 Impressive SugarCRM Features for Customer Service
Salesforce Announces Einstein Copilot Release Date, New AI for Service Cloud
Event News
Last Call Countdown: Only 2 Weeks Left to Apply!
Beyond the Trophy: Unveiling the Journeys of Our Remarkable Previous Winners
Gartner Magic Quadrant for Personalization Engines 2023
Contact Center
IVR Systems: The Past, Present, and Future
Nine Customer Journey Map Examples – and What We Can Learn from Them
The Top 10 HubSpot Service Hub Features for CX
How Review Management Impacts Customer Experience
Gartner Magic Quadrant for Configure, Price, and Quote (CPQ) Applications 2023
Salesforce to Snap Up Spiff, the Incentive Compensation Management Platform Provider
Salesforce Adds Apple Messages and Augmented Reality to Its Portfolio
Salesforce Releases New ‘Unlimited Edition+’ Bundles
Culture Clash: Why Customer Experience Improvements Fail
Salesforce AI Deployed to ‘Transform’ Insurance Broker’s CX
Seize the Victory: How Awards Ceremonies Shape Achievers
