Latest CRM News

Event News

The CX Awards 2024: Applications Are Now Open!

Workforce Engagement Management

What Is Einstein Copilot? The Guide to Salesforce Copilot

CRM

Rumoured Adobe Acquisition Could Shake Up Video In CX

CRM

Salesforce Products to be Offered on AWS Marketplace in Expanded Partnership

CRM

The Best Salesforce Service Cloud Features for CX Leaders

CRM

Choice Overload – Taking the Anxiety out of Retail

Event News

Lights, Camera, Applause: CX Awards 2024 Is Back!

Contact Center

Oracle Bolsters Its Campaign Management Offering with WhatsApp Integration

CRM

3 Ways That the Value of Your Customer Base can be Misleading

Contact Center

13 of the Best Vonage Contact Center Features

Reviews

How Online Review Management Enhances Brand Image

CRM

Does Your Company Play in a Packed Stadium?

CRM

Gartner Magic Quadrant for the CRM Customer Engagement Center 2023

CRM

Customer Success – What’s in a Name? Part Five

CRM

The New Slack CEO Starts on Monday, with the Einstein 1 Platform Blazing a Trail for Success

Workforce Engagement Management

‘77 Percent of Sellers Struggle to Complete Tasks Efficiently’ – Gartner Survey