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Contact Center
Dixa Acquires Miuros and Solvemate
Top CX Vendors Majoring in Travel and Hospitality in 2022
Medallia to Help 1,000 Hyatt Properties Enhance Guest Experiences
Engagement Platform Mindful Available on Genesys AppFoundry
CRM
The Top CRM Providers for 2022
Loyalty Management
Top Loyalty Solution Providers for 2022
Medallia to Acquire Thunderhead
Ombori Grid Added to the Microsoft Azure Marketplace
Gainsight Acquires Community Software Firm inSided
Customer Loyalty is Changing Reveals New Talkdesk Research
Microsoft Launch Dynamics 365 Customer Service CCaaS
Google Includes Voice Biometrics in Contact Centre Offering
Coveo Launches Features to Streamline Higher Customer Demand
Puzzel Expands to the Netherlands
Finn AI Banking Chatbot Available on Genesys AppFoundry
8×8 XCaaS Deployed by Darlington Building Society
