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Loyalty Management
Top Loyalty Solution Providers for 2022
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Medallia to Acquire Thunderhead
Ombori Grid Added to the Microsoft Azure Marketplace
Gainsight Acquires Community Software Firm inSided
Customer Loyalty is Changing Reveals New Talkdesk Research
Microsoft Launch Dynamics 365 Customer Service CCaaS
Google Includes Voice Biometrics in Contact Centre Offering
Coveo Launches Features to Streamline Higher Customer Demand
Puzzel Expands to the Netherlands
Finn AI Banking Chatbot Available on Genesys AppFoundry
8×8 XCaaS Deployed by Darlington Building Society
30% of Customers Ended Long-term Brand Relationships
Hotel Chocolat Sales Spike 50% with ParcelLab CX Partnership
Just Eat Move 1,500 Call Centre Roles to UK
Rezo.ai Adds Vernacular Languages to Contact Centre Offering
Comstar Named 8×8’s XCaaS Partner of the Year
