Home → Customer Engagement Platform
Contact Center & Omnichannel
Bavard Integrates with Zendesk to Boost Capabilities
Vonage Partners with Etisalat Digital
Customer Analytics & Intelligence
LivePerson Acquires VoiceBase and Tenfold
Hybrid Work Priority for Nextiva as Contact Centre Updates Launched
Connectly.ai Named WhatsApp Business Solutions Provider
‘Facebook can’t repair brand perception by changing its name’
Khoros Collaborates with AWS
NetSfere Launches New Omni-channel Portal
Workforce Engagement Management
Puzzel Signs Deal with EvaluAgent to Optimise EX & CX
Uniphore Completes Jacada Deal & Unveils New Platform
NICE Launches CXi: Suite of CCaaS, WFO, Analytics & AI
Twilio Launches Growth Automation Platform
UJET Announces Google Cloud Partnership
Cisco Unveils New Webex Features to Improve CX and WFO
Observe.AI Launches Platform to Drive Next-Gen Contact Centres
Impact Tech Has on Boosting Customer Engagement
