Home → Digital Transformation
Contact Center
Five9: Reimagining CX with a Digital Workforce
Nectar to Provide Advanced Diagnostics for Genesys Engage Premise
Workforce Engagement Management
8×8 Launches Frontdesk to Transform Hybrid Working
Five9: Democratizing AI Development and Deployment
Akixi: Overcoming ‘Analysis Paralysis’ in Remote Work
Loyalty Management
Bilt Rewards Real Estate Loyalty Platform Raises $60mn
Concentrix: Balancing a Digital-First Approach With Empathy
Patient Experience in a Post-COVID World
Content Guru Storm Cloud Contact Centre Review: WFO Integrations
Shopify Invests in Ecommerce Marketing Platform Yotpo
CPaaS Revenue to Top $10BN Globally in 2022
CRM
Unanet CRM, OpenAsset Partner on Digital Asset Management
ASAPP Report Reveals Contact Centre Agent Challenges
Thought Industries, SearchUnify Partner on Personalised Search
Amazon Connect Wisdom Review: Real-Time Customer Recommendations
ResponseCRM Introduces Mobile Applications
