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CRM
Unanet CRM Joins Unanet Connect Integration Marketplace
Contact Center
Remote Helpdesk Firm Atera Reveals $77mn Funding Round
Loyalty Management
Thought Industries Grows Customer Education Platform
Avaya: How CPaaS is Enabling the Future of Work
Workforce Engagement Management
8 Workforce Optimisation Trends to Watch in 2021
Podium Report Shows SMB Conversational Messaging Desire
Bbot Raises $15M for Hospitality Tech Platform
SAP Hails Strength of Cloud Portfolio in Q2 Results
Stor.ai, Toshiba Join Forces on Online Retail Experience
Scantrust, ePAC Partner on Connected Goods Offering
Essential Work from Home Tech for Agents
Virtual Concerts Platform Flymachine Raises $21mn
Blackbaud Launches Payment Terminal for Arts Bodies
AudioCodes: Modernising On-Premise Contact Centres
Nayax Acquires Customer Journey Start-up Weezmo
Voice of the Customer
Schneider Electric, Medallia Partner on Digital Feedback
