Home → Mergers and Acquisitions
Contact Center & Omnichannel
UC & Contact Center Consolidation Is Accelerating – Here’s What’s Driving It
CX TV
Big CX News – The Latest on ServiceNow’s Hiring Push, Verint’s Acquisition Spree, & Microsoft
Customer Analytics & Intelligence
Puzzel Agrees to Acquire AI Insights Specialist Capturi
CRM & Customer Data Management
HubSpot Acquires Mindstream, Expands Its Media Network
Workforce Engagement Management
Dialpad Enters the WFM Space by Acquiring Surfboard, Bolsters Its C-Suite
SAP’s $1.5BN Acquisition of WalkMe: 3 Hot Takes
Playvox Confirms NICE Takeover with a Name Change
Big CX News from Salesforce, NICE, Microsoft & Dubber
Sources: Google Parent Alphabet Gives Up on HubSpot Acquisition, Pursues Wiz
Anson Funds Reportedly Urging Five9 To Consider Sale
SAP Acquires WalkMe To Bolster Its Business AI and CX Offerings
SugarCRM Snaps Up sales-i, Targets Revenue Optimization
Google Parent Alphabet Talks Acquisition Terms with HubSpot, Sources
Will Google Takeover HubSpot?
Cisco Completes $28BN Splunk Acquisition Following EU Antitrust Approval
Zendesk to Acquire Service Automation Provider Ultimate
