Home → Mergers and Acquisitions
Contact Center & Omnichannel
NICE CEO Barak Eilam On LiveVox Acquisition: We Are Revolutionizing How Companies Do Proactive Outreach
CCaaS Growth Is Decelerating. Now What?
Mitel Gets Contact Center Makeover, Completes Atos Acquisition
NICE to Acquire LiveVox for a Reported $350M Fee
CRM & Customer Data Management
Salesforce’s Acquisition of Airkit.ai Proves It Has Always Been One Step Ahead
Uncategorized
Concentrix to Rebrand After Wrapping Up Its $4BN Webhelp Deal
Customer Analytics & Intelligence
Cisco Snaps Up Splunk for $28BN in Major Data, Observability, and Security Play
Quadient Acquires Daylight Automation, Releases Inspire iForms
Cyara’s Acquisition of CentraCX Signals a New Era for CX Assurance
Capacity Snaps Up LumenVox and Denim Social In Major CX Play
The Latest BIG News from Salesforce, Clari and Gartner
Clari to Roll Up Groove, Bolster Its Revenue & Analytics Platform
Gladly Snaps Up Thankful, Launches AI & Automation Platform
Customer Engagement Platforms
Gainsight Acquires Northpass, Gains a Customer LMS
Is RingCentral’s Growth Strategy Falling Flat?
Cyara’s Acquisition of Spearline Is Excellent News for the CX Assurance Market