Home → Mergers and Acquisitions
Contact Center
Catching Up with Dialpad following TalkIQ acquisition
RingCentral Acquires Customer Engagement Platform “Dimelo”
Customer Data Platform
The Market for Machine Intelligence: Assessing AI
Vonage to Acquire CCaaS Leader NewVoiceMedia for $350M
How Disruptive is Amazon Connect?
NewVoiceMedia in Top 100 Cloud Companies – Forbes
Twilio Makes a Grab for Speech Analytics Specialist Ytica
West Completes Their Acquisition of Flowroute
Investing in ReTell – Challenging Call Recording Standards
NICE inContact CXone Earns 4,000 New Seats from Top US Financial Company
Exploring Customer Experience with Sabio and Avaya
Conversational AI
Speech Technologies 101: Getting Creative with Communication
Avaya a Leader in Gartner 2018 MQ for Contact Centre Infrastructure
NICE Accelerates Leadership with Acquisition of Mattersight
Our Top 5 Recommendations on Who Not to Miss at this Year’s UC EXPO
Sabio Raises the Game for Customer Experience with Bright UK Acquisition
