Home → Mergers and Acquisitions
Customer Data Platform
The Market for Machine Intelligence: Assessing AI
Contact Center
Vonage to Acquire CCaaS Leader NewVoiceMedia for $350M
How Disruptive is Amazon Connect?
NewVoiceMedia in Top 100 Cloud Companies – Forbes
Twilio Makes a Grab for Speech Analytics Specialist Ytica
West Completes Their Acquisition of Flowroute
Investing in ReTell – Challenging Call Recording Standards
NICE inContact CXone Earns 4,000 New Seats from Top US Financial Company
Exploring Customer Experience with Sabio and Avaya
Conversational AI
Speech Technologies 101: Getting Creative with Communication
Avaya a Leader in Gartner 2018 MQ for Contact Centre Infrastructure
NICE Accelerates Leadership with Acquisition of Mattersight
Our Top 5 Recommendations on Who Not to Miss at this Year’s UC EXPO
Sabio Raises the Game for Customer Experience with Bright UK Acquisition
Avaya Completes Acquisition of Spoken Communications
Genesys Acquires Altocloud to Empower Clients with AI & Journey Analytics
