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Contact Center
Geomant Contact Centre for Teams vs. OPTO4Teams
Maintel Introduces Callmedia CX Now
Customer Data Platform
Ribbon Communications and Numonix Collaborate on Teams
What is the Microsoft Teams Call Records API?
COVID Changes Contact Centres Forever
AI-Driven Recording for 100% QA
Mida Attendant Console Unveils New Look and Feel
Going All-in on Cloud-Based Telephony
Consolidating the Cloud-Based Contact Centre
Ribbon Communications Partners with Mida C3
Landis Technologies Offers Microsoft Teams Recording
CXone Now Works with Microsoft Teams and Dynamics
OPTO4Teams Delivers Contact Centre Features at Home
CallCabinet Delivers Recording for Microsoft Teams
Microsoft Introduces New Surface Headphones 2
Critical Metrics: Managing a Business, Retaining Customers in a Pandemic
