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CRM Reviews
NetSuite vs Salesforce: Which Is Best for My Business?
CRM
Considering Salesforce for CCaaS? Here’s How to Ease Your Voice Concerns
Salesforce Teases “The World’s First Generative AI for CRM”
Big CX News from OpenAI, SAP, and Salesforce
Salesforce CRM Review: A Guide to Customer 360
Salesforce Bounces Back from McConaughey Drama, Layoffs, and Investor Pressure with Strong Q4 Results
Contact Centre
Big CX News from Salesforce, Five9, NICE, and Medallia
Salesforce Extends Its Contact Center Portfolio
Are You Ready to Integrate Salesforce with a CCaaS Platform?
Loyalty Management
7 Super Ways to Improve Upselling In a Contact Center
Salesforce Layoffs Continue as It Grapples with Its Family Values
New Multibillion-Dollar Investment May Spark Change at Salesforce
Gartner Magic Quadrant for Enterprise Low-Code Application Platforms 2023
Salesforce Starts 2023 With Mass Layoffs
What to Expect from AWS, Zoom, and Five9 In 2023
Zoom Releases Salesforce App for Zoom Team Chat