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Contact Center
‘BYOD Should be Part of Every Contact Centre Offering’
Pindrop Releases New Customer Authentication Features
Customer Data Platform
Verint Teams Up with Intelligent Voice on Compliance Oversight
6 Ways to Strengthen Customer Authentication
CRM
6 Leading Customer Data Platforms for 2022
Making Sense of the ‘Near-Human’ Google Duplex
Pindrop Partners With Google Cloud
Want to Move on from Security Questions? Here’s How
PCI Pal Teams Up with Odigo
Loyalty Management
Choosing the Right Video CX Vendor in 2022
Talkdesk Launches a New CX Solution for Financial Services
PCI Pal is Now Available on the Five9 CX Marketplace
Semafone and Talkdesk Partner on Contact Centre Compliance
Dubber Launches Cloud PCI Compliance Solution
PCI Pal Announces Global Partnership with VoiceFoundry
Choosing the Right Cloud CX Technologies Vendor in 2022