A Microsoft Teams Contact Center Demo: The Manager Experience

CX Today's Charlie Mitchell hosts Paul Martin, an Account Executive at Landis Technologies

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Published: November 16, 2023

Charlie Mitchell

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CX Today’s Charlie Mitchell hosts Paul Martin, an Account Executive at Landis Technologies.

We kickstart the conversation by discussing how Landis designed its Microsoft Teams Contact Center platform.

We then share a demo of how a contact center manager can navigate and the platform and realize significant benefits.

Finally, we consider:

  • What differentiates Landis Technologies’ offering?
  • What can contact centers expect from the agent and admin experiences?
  • Where can our views go to learn more?

For more from Paul, check out Landis Technologies’ YouTube channel.

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