Patrice Mattez and Peter Broeckx of AudioCodes join CX Today’s Charlie Mitchell to discuss how businesses can better implement voice automation.
In this session, we discuss the following:
- The rise of voice automation
- The dangers of deploying conversational AI native to your CCaaS platform
- Voice automation for on-premise contact centers
- Final advice for implementing voice automation
To start your voicebot journey on the right track, visit AudioCodes.
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