evaluagent Unveils Its Predictive NPS Score (Big CX Update 2024)

CX Today's Susie Harrison talks to Ben Cave, Product Director at evaluagent, for the latest in our Big CX Update series

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Using AI to Gauge NPS Scores (Big CX Update 2024)
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Published: July 1, 2024

Susie Harrison

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CX Today’s Susie Harrison talks to Ben Cave, Product Director at evaluagent, for the latest in our Big CX Update series.

The video forms part of our Big CX Update series, where we find out all the latest from a series of prominent CX companies.

In this episode, we talk everything evaluagent, discussing:

  • Which products and services are resonating most with customers?
  • What’s on the roadmap, and how will that roadmap benefit customers?
  • The rising tech trends that are most impacting CX teams.

To view the rest of our Big CX Updates, click here.

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