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CRM & Customer Data Management
Big CX News from OpenAI, SAP, and Salesforce
Contact Center & Omnichannel
AWS Consolidates Another Glut of CX Partnerships
Zendesk Debuts Proactive Messages, a Conversational Experience Tool
Zoom Lands a 2,000-Seat Contact Center Deal
Big CX News from Salesforce, Five9, NICE, and Medallia
Salesforce Extends Its Contact Center Portfolio
Event News
A Look Into The Smart Retail Tech Expo 2023
NICE Secures Multiple $10MN+ CCaaS Megadeals
Five9 Launches Its First ChatGPT-Powered Contact Center Offerings
CX TV
The Latest BIG News: Avaya’s Bankrupcy, Activist Investors at Salesforce, and Zoho In UCaaS
Uncategorized
Medallia Debuts CX Platform for Omnichannel Insights
Big CX News from Avaya, AWS, and Cisco
The Latest on Twilio’s Second Round of Layoffs
HubSpot CEO Clarifies “Challenging Times Ahead” Remark
CX Awards 2023 Winners 🏆
The AWS-RingCentral Partnership Is a Big Win for Amazon Connect
