Dialpad, the industry leader in AI-powered communication and collaboration, provided seamless transition to thousands of students across multiple educational institutions to hybrid-remote learning brought on by the COVID-19 pandemic. Dialpad helps students and teachers stay connected across any device, anywhere in the world. Build on its innovative split-cloud architecture that enables a 100% uptime SLA, Dialpad for Education has been vital for institutions to hold lectures, meetings, calls and messages across multiple devices, with no risk of compromising security or privacy.
Dialpad provides educators with a dedicated phone number with the ability to set office hours and save personal time from interruptions.
Vice Principal of Queen of All Saints School said:
“In adjusting to a 100% virtual learning environment, the need to stay connected with students and parents has become even more important for our faculty and staff. Dialpad allows our teachers to have a dedicated phone number just for this purpose, on their existing devices. This has made the transition to distance learning easier on everyone,”
“Dialpad quickly got our team up and running and communicating with our students and their families, which provided much-needed stability during a rapidly changing time.”
Dialpad for Education has been adopted by schools including Blue Cliff College, Azusa Pacific University, Los Angeles Pacific University, Queen of All Saints School and more.
Other education-focused customers, including Education First and the Early Learning Coalition of Palm Beach County (ELCPBC), were looking for a cloud-based contact centre solution to enable a mobile workforce and maintain student access to necessary resources. Thanks to Dialpad’s ability to rapidly deploy its software in minutes, customers saw no downtime or loss of productivity during implementation. ELCPBC, an organization that ensures every child has access to quality preschool education, found the right mix of efficiency and security with Dialpad Contact Center.
