Susie Harrison

Latest Stories from Susie Harrison

Using LLMs to Power Your Knowledge Center (CX Trends)

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LLMs: The Misconceptions, Implementation Strategies, & Benefits – #CXTrends24

Generative AI Customer Experience Strategies (CX Trends)

CX TV

Generative AI: Customer Experience Strategies (CX Trends)

AssemblyAI Introduces Its Next-Gen Speech AI Models & What Sets Them Apart (Big CX Update 2024)

CX TV

AssemblyAI Introduces Its Next-Gen Speech AI Models & What Sets Them Apart (Big CX Update 2024)

Text to Speech that Emulates Human Interactions (Big CX Update 2024)

CX TV

ComputerTalk on Its Contact Center AI & Analytics Innovations (Big CX Update 2024)

HCLTech Implemented Amazon Connect, Now It's Helping Other Enterprises Deploy the CCaaS Platform - CX Today News

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HCLTech Implemented Amazon Connect, Now It’s Helping Other Enterprises Deploy the CCaaS Platform

Why Is India the Next Hotspot for CCaaS Vendors - CX Today News

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Why Is India the Next Hotspot for CCaaS Vendors?

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