CX Leader of the Year
Elevate your industry recognition! This prestigious award shines a spotlight on trailblazers who have not only achieved remarkable success but have also wielded their strategic influence to drive their company's triumph. It's a celebration of individuals whose unwavering dedication and vision have left an indelible mark on the CX landscape.
Criteria
Ability to Improve Experience
Did you update or deliver a high impact feature that helps you to improve the user, team, customer or business experience? How did you think of the idea and how engaged were the beneficiaries in the process?
Ability to Innovate
Did you release a break-through product or service? What was the overall impact on your business, its stakeholders its people and customers? How do you cultivate a high-performing and innovative culture?
Ability to Execute
What were your priorities? What challenges did you face? Did you collect and analyse any data and why? How did you boost performance? How did you manage the process? What were the results?