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Finalists

We are proud to announce the finalists across our innovation and people categories for 2025.

Best Enterprise Contact Center Platform

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Best Mid-Market Contact Center Platform

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Best CRM Solution

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Best Workforce Engagement Management (WEM) Platform

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Best Voice of the Customer (VoC) Solution – New 2025

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Best Data Solution for Customer Service – New 2025

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Best Conversational Intelligence Solution

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Best Conversational AI Platform

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Best Customer Service BPO

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Best CPaaS Platform

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Best Employee Experience Innovation – New 2025

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Best Customer Experience Partnership – New 2025

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Best Use of AI

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Best CX Deployment – New 2025

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Most Innovative Product

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Best Overall CX Solution

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