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Finalists

We are proud to announce the finalists across our innovation and people categories for 2024.

Best Virtual Agent Platform

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Best Workforce Engagement Management Solution

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Best Loyalty Management Platform

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Best Microsoft Teams Contact Center Solution

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Best Enterprise Contact Center Platform

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Best Mid-Market Contact Center Platform

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Best Conversational Intelligence Solution

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Best Customer Experience BPO

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Best CRM Platform

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Best CPaaS Platform

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Best Use of AI

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Best Use of Generative AI

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Most Innovative Product

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Best Overall CX Solution

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Best Customer Experience Team of the Year

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Best CX Deployment

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CX Rising Star (Organization)

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CX Rising Star (Individual)

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Women in CX Technology

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CX Leader of the Year

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