CX Today’s Rob Scott hosts Neil Titcomb, Managing Director at Odigo.
In this session, we discuss the benefits of Agent Augmentation for personalised customer experience, we also discuss:
- What is Agent Augmentation? – how does it work and why is it so popular right now?
- What’s a typical customer scenario?
- What’s the best way to get started with AI in a contact centre?
- How does Odigo package this type of solution for its customers?
If you’re looking for more information on this topic visit Odigo.
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