The Covid-19 pandemic is making organisations scramble to really adapt the manner in which they work. Currently, the ability of the low-code approach with the aim to reduce the time-to-market (TTM) for app development, specifically to address Covid-19 requirements, is a particular trend and one that is coming into its own. Building new apps using traditional development methods in comparison with TTM and there is a clear winner. The deciding factor? Time.
Working Hard to Unify a Nation
In a new report by Netcall, the customer experience software specialist has identified collaboration examples that have been able reduce TTM. It was only this week that UCL and the Mercedes F1 team have worked together on a new CPAP device that can assist in treating mass COVID-19 patients without them needing the aid of a ventilator. The result of this is that it then frees up the crunch medical equipment for the most seriously ill, to help save lives. Additional examples are incredible new designs for ventilators and organisations such as O’Neills and Dyson restructuring their manufacturing lines to make PPE and equipment for front-line NHS staff.
How Platforms in Low-code App Development Can Help
With a sole purpose to accelerate app delivery and reduce the time-to-market, organisations have been using this approach to compete with more ferocity in reducing costs and delivering high quality customer experience (CX) through new apps. Examples of some fantastic new apps that work to address COVID-19 requirements and deliver them quickly are:
Paul Brewer at Adur & Worthing Council has launched a Volunteer Coordination App designed to connect volunteers to people who need help
Kevin Rowe at Croydon Council has made us aware of a Business Grants App to help businesses access the support that’s been put in place for them through the crisis
Kate Hurr at Cumbria County Council and her team have built a new Helpline and supporting Case Management System to help the work of their community hubs
And at Netcall itself, their teams have been enhancing communications solutions to address critical needs for customers during the coronavirus pandemic. The company reports that so far, two major enhancements have been delivered with even more on the back burner. These are:
- COVID-19 Emergency Alerts Accelerator: An accelerator designed to provide a simple way to send SMS alert messages in an emergency situation
- COVID-19 Workforce Monitoring Module: An easy to install module, which allows you to add some basic functionality to provide the status of all users with regard to their health, related to the current COVID-19 pandemic
Netcall is offering the apps to customers on their Community AppShare free of charge to those who download and use.
