UJET has been named the leader in G2’s Summer Grid Report for Overall Satisfaction in Contact Centre Operations Software. Based on actual product user reviews, UJET consistently receives the highest satisfaction ratings in the industry, beating major players in the contact centre space.
UJET earned 54 badges for Leader, Best Usability, Best Support, Users Most Likely to Recommend, Leader Enterprise, Momentum Leader, and others.
The company scored 99 out of 100 for user satisfaction, the highest of all category vendors evaluated. Ujet also ranked first in the Momentum Grid for Contact Centre Operations, as well as Satisfaction for Enterprise, Mid-Market & Overall Contact Centre Operations Grid.
Vasili Triant, Chief Operating Officer, UJET, said: “UJET is honored to be recognized by our customers around the world as their cloud contact center software vendor of choice.”
“Receiving best-in-class reviews from actual users of our product demonstrates the value UJET provides to teams and organizations. We’re committed to delivering the best value to our customers and that ultimately drives the best customer experience. Receiving top scores by G2 yet again is a huge recognition and shows the breadth of our platform and our ability to help solve the challenges our customers are facing.”
Tom Pringle, Vice President, Research at G2, said:
“It is the authentic voice of the customer that powers our reports at G2 – ranking software founded on users’ experience in buying, implementing and using it.”
“We are delighted to highlight the tangible achievements of software solutions ranked on our site as they showcase the voice of the user while delivering valuable, actionable insights to other potential buyers and users.”
