CX Today’s Charlie Mitchell presents the latest trending news from the customer experience world.
He’s joined by four prominent CX analysts to dissect the latest stories from the space – including news from Genesys, Salesforce, Google, and Five9.
In this edition, our CX experts include:
- Shelly Kramer, Principal Analyst at V3B
- Zeus Kerravala, Principal Analyst at ZK Research
- Liz Miller, VP & Principal Analyst at Constellation Research
- Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research
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