BIG CX News – The Latest on the Salesforce & Genesys Joint Platform and Five9’s Aceyus Acquisition

CX Today's Charlie Mitchell presents the latest trending news from the customer experience world

BIG CX News - The Latest on the Salesforce & Genesys Joint Platform and Five9's Aceyus Acquisition - CX Today News
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Published: September 13, 2023

Charlie Mitchell

Watch on YouTube.

CX Today’s Charlie Mitchell presents the latest trending news from the customer experience world.

He’s joined by four prominent CX analysts to dissect the latest stories from the space – including news from Genesys, Salesforce, Google, and Five9.

In this edition, our CX experts include:

  • Shelly Kramer, Principal Analyst at V3B
  • Zeus Kerravala, Principal Analyst at ZK Research
  • Liz Miller, VP & Principal Analyst at Constellation Research
  • Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research

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