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Transitioning to a Dynamic Data Hub: The Future of CX
Microsoft CEO Satya Nadella Wants to Change How You Think About AI
Bayview Resolves Customer Issues for the Silent 82 Percent
Vonage & Twilio Are In Hot Water for Breaching Australian Anti-Scam Rules
The Anypoint Code Builder for Salesforce Is Now Available
UiPath’s New Autopilot Turns Paper Documents Into Automation Apps
Generative Artificial Intelligence: A Guide to Maximizing the Benefits and Avoiding the Pitfalls
Salesforce Goes Deeper on Sustainable Tech Development with Ferrovial and NTT DATA
SAP Launches Generative AI Copilot “Joule”
Amazon Pledges to Invest $4BN in Anthropic, Becomes Its Primary Cloud Provider
Cisco Snaps Up Splunk for $28BN in Major Data, Observability, and Security Play
Quadient Acquires Daylight Automation, Releases Inspire iForms
What Is Zoom Revenue Accelerator? Revamping Sales IQ
Gartner Magic Quadrant for Cloud ERP for Service-Centric Enterprises 2023
Four steps to use CX data effectively
New Microsoft Dynamics 365 Customer Insights Is Generally Available
Harnessing Real-Time Data for Improved Customer Experience Understanding
Capacity Snaps Up LumenVox and Denim Social In Major CX Play
Voice 2.0 and the Rise of Intelligent Voice in CX
CX TV
Assessing the Gartner Magic Quadrant for Enterprise Conversational AI Platforms 2023
Event News
CX Awards 2023 Winners 🏆
The CX Awards Final Is Today: Here’s What You Can Expect!
The CX Awards 2023: Shortlist of Finalists Revealed
