Storacall Voice Systems has just launched the new Storacall-STAR search and replay module, which can be supplied with new systems or added to existing Storacall-ST software applications, offering a completely new look and feel along with many new features.
At the forefront of Storacall-STAR is increased security functionality such as HTTPS and SSL audio playback and enhanced search options such as clever number search to assist with GDPR and MiFID II compliance regulations.
STAR Module features an Intuitive user interface with support for multiple European languages with quick links to get calls from time ranges and day ranges, i.e. Yesterday between 3 and 5 or calls from last week, last month etc. In addition searching for call has a clever “number” search and previous search results and played calls are remembered automatically for re-use as required.
The application also includes advanced Rules-based Password complexity with expiry option for enhanced security together with multiple browser support including Microsoft Edge and the Safari browser. The playback uses the HTML5 standard employed by browsers and the audio is delivered in MP3 format. All search results including bespoke call notes can be exported to Excel.
For trade partners the front end logo and colours are customisable offering partners the ability to brand the product as their own. ST call recording solutions can be provided as software only, virtualised or on-premises. Storacall-ST supports all telephony types from IP to analogue along with the added ability to import recordings from cloud based telephony thus reducing ongoing storage costs for clients
