Across the marketing funnel, AI is moving from promise to process. In Salesforce’s ninth State of Marketing study, marketers rank generating content, analyzing performance and driving best offers as the most common AI use cases.
These are clear signs that AI for the CMO is already being woven into day-to-day execution – not parked in innovation labs.
For those who want to explore how AI is becoming an unmissable part of the modern marketing team, here are 3 examples of how:
AI-Powered Personalization: Turning Data into Revenue Growth
Why it matters now
Personalization isn’t a nice-to-have; it impacts revenue. In a recent HubSpot survey, 44% of marketers said offering customers a personalized experience “increased sales significantly.” That’s a striking proof point for CMOs trying to justify deeper investment in data, decisioning and creative ops.
How AI is optimizing the work
Generative and predictive models help teams scale what used to be hand-built. AI-powered chatbots can resolve queries with brand-safe answers, while still delivering a unique personal experience.
Meanwhile enterprise landing pages can now automatically adapt to context (target source, segment, behaviour) without manual production of hundreds of variants.
Use case
Vervoe, an HCM skills platform, used Twilio Segment to personalise ad copy to a target’s specific job role and objectives. The company reported a 2x – 5x average lift in campaign conversions. And a 25% reduction in customer acquisition cost. All from switching to dynamic, role-specific messages.
Predictive Analytics: Smarter Insights, Stronger ROI
Why it matters now
Salesforce’s 2024 research tied the rise of AI in marketing directly to two families of use cases: generative AI and predictive AI, noting that over half (54%) of AI-using marketers apply predictive tools today.
For CMOs that don’t want to be left behind, they should be considering how AI and analytics can identify moving trends and changing attitudes. Further down the buyer journey, analytics can also inform leaders about churn risk – an upgrade on legacy dashboards.
How AI is optimizing the work
Modern analytics platforms surface patterns no human eye will catch – and do it at speed. For example, it can scan to detect sentiment shifts on social media, or even in conversations with customers.
Analytics can also identify hidden links between customers, helping teams to then refine segmentation. This also helps to schedule interventions with at-risk customers. High-risk customers can be flagged and routed towards ‘save plays.’
Case study
NinjaCat adopted 6sense AI solutions to sharpen targeting for its “Big Data Day” campaign. By analyzing the relevant LinkedIn community, the team engaged 397 high-value accounts – a 422% increase on prior campaigns. All while cutting cost-per-click by 48%. That’s the practical value of predictive account selection meeting precise media activation.
Generative Content Creation: Scaling Output Without Losing Relevance
Why it matters now
Content demand is exploding – and AI is the only way many teams can keep pace according to HubSpot’s 2025 State of Marketing report. A breakout tactic is using AI to turn text into multimedia assets such as demos, presentations and podcasts. This accelerates production without sacrificing personalization.
Adobe’s 2025 trends report echoes the pressure: customers expect relevant offers, at the right time, consistently across touchpoints.
How AI is optimizing the work
Canva’s Magic Studio can translate prompts into on-brand visuals and video variations, while workflow features keep assets aligned to brand guidelines at scale.
For video, Synthesia lets spokespeople or trainers produce multilingual clips from scripts – ideal for localized launches and support.
And when offers are personalized in real time, generative models can render copy variants that fit a “best-next-offer” without manual rewrites.
Case study
Lab-tech firm Cphnano previously produced one video a year using an external crew. After adopting Synthesia, it now creates 10x more videos. Not only that, but scripts can be updated without reshoots, and there was a 50% increase in SEO visibility within three months. Concrete proof of AI turning content velocity into discoverability.
The CMO’s Next Steps
AI for the CMO is no longer a speculative line item – it’s a force multiplier.
The evidence shows three repeatable wins:
- Personalization that measurably lifts conversion while reducing CAC
- Predictive analytics that concentrate spend on high-yield accounts and steady the forecast
- Content creation pipelines that produce and localize assets at speed.
The common denominator is disciplined data and workflow design. Get that right, and AI doesn’t just make marketing faster; it makes it smarter, cheaper and closer to the customer.
To discover more insights into the latest & greatest tools driving productivity, dive into our Ultimate Guide to Sales & Marketing Technology.
