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Contact Center Reviews
Talkdesk Guardian Review: Mitigating Risk
Contact Center
Moveworks Debuts Multilingual Conversational AI Platform
Automation Anywhere Launches Contact Centre Solution
Talkdesk Agent Assist Review: AI Assistance
Genesys: Disconnect in Consumer and Business CX Priorities
Lakeside Software Debuts Prevent for Proactive IT Support
CRM
Covideo, AutoMiner Partner on Integrated Video Messaging
Loyalty Management
Raydiant, Walls.io Partner on Physical Social Media Walls
Reviews
Genesys Multicloud CX Review: Flexible CX With AI-Powered Bots
Voice of the Customer
Thought Industries Debuts Customer Learning Accelerator
Content Guru Storm Machine Agent Review: Image Recognition
Cyara: The Benefits of Automated Testing
Replicant: Poor Service Impacts Consumer Brand Loyalty
ActiveCampaign Enterprise Review: Unlimited Email Testing
Microsoft Power Automate Review: Exceptional Support
Content Guru: Transformative AI in the Contact Centre
