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CRM & Customer Data Management
Salesforce Unveils a New “Magical” Data Platform
Contact Center & Omnichannel
Convergence of Solutions: What Does It Mean for CX Teams?
Accelerating Cloud-Enabled Digital Transformation
Customer Analytics & Intelligence
Salesforce Expands Partnership with Snowflake
Solving the CX Puzzle: Make Way for Customer Data
Oracle Estimates Its Annual Cloud Revenues Will Exceed $20BN In 2023
What Does a Customer Data Manager Do?
7 Excellent Examples of Contact Center Reports
Observe.AI Launches a New Analytics Capability
Automotive Case Study in Focus: SugarCRM and Casabaca
Authenticx Releases a Quality Management Solution for Healthcare
Verint Releases a New Data Integration for Zoom
Oracle Starts Layoffs in the US
Reputation Integrates with Microsoft Dynamics 365
Data Studio Is Now a Google Cloud Service
Zendesk Reports Q2 Losses – How Will It Bounce Back?
