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Contact Center & Omnichannel
UJET Reveals ‘Industry-First’ Cloud to Cloud Failover Solution
Dubber Launches Cloud PCI Compliance Solution
Customer Analytics & Intelligence
Veritone Adds New Features to its Synthetic Voice Solution
Workforce Engagement Management
Conversational AI Recruiting Platform Emi Raises $11M
CRM & Customer Data Management
SugarCRM Launches SugarOutfitters Software Marketplace
HubSpot Invests in Aircall
Uniphore Valued at $2.5B Following $400M Funding Round
Observe.ai Launches a New Offering for B2C Sales Teams
Essential Cloud CX Events for Your Calendar 2022
NICE CXone Now Optimised for Chrome OS
Salesforce Launches Safety Cloud for Easier Health Status Reporting
Personetics Receives $85M Investment from Thoma Bravo
UJET Launches New Offers for SMBs
Aircall Partners with Deutsche Telekom
UCaaS Provider Destiny Acquires Meridix
Fuze Reveals New Features to Bolster Hybrid Work