Latest CRM News

Latest News

Data in Customer Experience

Customer Data Platform

The Role of Data in Customer Experience

Symphony Talent Adds Event Management to SmashFlyX CRM

CRM

Symphony Talent Adds Event Management to SmashFlyX CRM

Pine Labs Payments Platform Closes $600mn Round

CRM

Pine Labs Payments Platform Closes $600mn Round

ArrowStream Adds Supply Chain Contract Management Offer

CRM

ArrowStream Adds Supply Chain Contract Management Offer

Liaison’s Admissions Solution Integrated with Slate CRM

CRM

Liaison’s Admissions Solution Integrated with Slate CRM

What is CRM

CRM

What is a CRM? CX Basics

Northpass Integrates Learning Platform with HubSpot CRM

CRM

Northpass Integrates Learning Platform with HubSpot CRM

Interactive voice response or IVR has always been a staple in customer support conversations

Contact Center

Contact Centre 101: Payments via Mid-Call IVR Explained

CRM-Social Media Integration

CRM

Why is CRM-Social Media Integration a Must-Have?

Just Wealth deploys Openwork-developed CRM  

CRM

Just Wealth deploys Openwork-developed CRM  

Freshworks Named a ‘Visionary’ in the Gartner Magic Quadrant

CRM

Freshworks Named ‘Visionary’ in Gartner Magic Quadrant

Playvox Partners with SeatGeek for WFM Offering 

Workforce Engagement Management

Playvox Partners with SeatGeek for WFM Offering 

Firm scoops applause in both Magic Quadrant for CRM and Workforce Engagement Management for Fourth Consecutive Year 

CRM

Verint Only Vendor Recognised in New Magic Quadrant

@properties Expands CRM Platform with Presentation Suite

CRM

@properties Expands CRM Platform with Presentation Suite

Introhive Raises $100M to Help Businesses with Sales

CRM

Introhive Raises $100M to Help Businesses with Sales

The Past, Present and Future of CRM

CRM

The Past, Present and Future of CRM

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