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CRM
Salesforce Appoints Co-CEO Alongside Q3 Results
Loyalty Management
Zwipe Launches Biometric Customer Enrolment Solutions
Customer Data Platform
Calabrio: Award-winning Case Studies for How Interaction Analytics Turns Data into Results
Puzzel: Digital Banking Services Growing in Popularity
SAP Points to Cloud Growth in Q3 Results
Youtap, Mambu Partner on Digital Banking
Hedera Hashgraph, Sparkle Partner on POS Transformation
Alibaba Cloud, Salesforce Plan Social Commerce Solution
FlyCoin Announces Cryptocurrency Travel Rewards Programme
Contact Center
Freshworks Files for US IPO
Glia Expands Customer Service Platform to 35 Banks
Wealthbox CRM, AssetBook Partner on Advisor Experience
Embedded Finance Startup DriveWealth Raises $450mn
Squire, Bond Partner on Financial Services Card Solution
Talkdesk Valued at $10bn+ Following $230mn Round
EasySend, PSCU Ally on Digitising Customer Experience
