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Five9: Record-Breaking Q2 was Fueled by COVID-19
Five9 is Beefing up its Global Presence, Big Time
Conversational AI
Conn3ct Purchases ICR Speech Solutions & Services
CM.com Purchases CX Company for €15.5m
Genesys Purchase nGUVU for Employee Experience Boost
Five9 Had a Really Good Year Last year
3CX Acquires WP-Live Chat to Expand Market Reach
Upland Software Announces Acquisition of InGenius
Customer Data Platform
CallCabinet Announces Acquisition of SIP Print
Intermedia Acquires Telax for Omni-Channel Cloud
Calabrio Acquires Teleopti for CX Intelligence
Talking AI Strategy with West Corporation
Evolve IP Acquires NLP and Speech Analytics Firm
Workforce Engagement Management
Callware Acquisition Increases Sabio WFO Capabilities
Catching Up with Dialpad following TalkIQ acquisition
RingCentral Acquires Customer Engagement Platform “Dimelo”
