The AudioCodes Voca Conversational Interaction Center Goes Omnichannel (Big CX Update 2024)

CX Today's Charlie Mitchell hosts Gidi Adlersberg, Head of the Voca CIC Business Line at AudioCodes

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The AudioCodes Voca Conversational Interaction Center Goes Omnichannel (Big CX Update 2024)
Big CX UpdateCX TVLatest News

Published: July 1, 2024

Charlie Mitchell

Watch on YouTube.

CX Today’s Charlie Mitchell hosts Gidi Adlersberg, Head of the Voca CIC Business Line at AudioCodes.

The video forms part of our Big CX Update series, where we find out all the latest from a series prominent CX companies.

In this episode, we talk everything AudioCodes, discussing:

  • Which products and services are resonating most with customers?
  • What’s on the roadmap, and how will that roadmap benefit customers?
  • The rising tech trends that are most impacting CX teams.

To view the rest of our Big CX Updates, click here.

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