Who is Leading the Customer Engagement Platform Space? Omdia Research Reveals All

CX Today's Charlie Mitchell hosts Mila D'Antonio, Principal Analyst at Omdia

CRMCX TVMust WatchInsights

Last Edited: September 27, 2022

Charlie Mitchell

Watch and subscribe on YouTube.

CX Today’s Charlie Mitchell hosts Mila D’Antonio, Principal Analyst at Omdia.

In this session, we analyze Omdia’s latest research into the customer engagement platform space, discussing:

  • Why customer engagement platforms are so hot right now
  • What typically sets market leaders apart?
  • Surprising findings within the Omdia report
  • The future of customer engagement platforms

To delve into more Omdia research – this time dissecting the CPaaS space – visit this page.

Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our channel.

You can also join in the conversation on our Twitter and LinkedIn pages.


Customer Engagement PlatformVideo

Share This Post