Will ChatGPT Help Solve My Most Pressing Contact Center Problems?

CX Today's Charlie Mitchell hosts Pierce Buckley, CEO & Co-Founder at babelforce

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Published: May 9, 2023

Charlie Mitchell

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CX Today’s Charlie Mitchell hosts Pierce Buckley, CEO & Co-Founder at babelforce.

We break down how contact centers may use ChatGPT now and in the future.

In doing so, we discuss:

  • The rise of ChatGPT and its possible contact center applications
  • The relevance of these to the most pressing problems contact centers face.
  • How other AI tools can help contact centers overcome these problems
  • Priming the contact center environment for AI.

To find out more about how babelforce can help with the latter, visit babelforce.

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