CX Today’s Charlie Mitchell hosts Pierce Buckley, CEO & Co-Founder at babelforce.
We break down how contact centers may use ChatGPT now and in the future.
In doing so, we discuss:
- The rise of ChatGPT and its possible contact center applications
- The relevance of these to the most pressing problems contact centers face.
- How other AI tools can help contact centers overcome these problems
- Priming the contact center environment for AI.
To find out more about how babelforce can help with the latter, visit babelforce.
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