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Customer Engagement Platforms
Google, Samsung, and Lenovo Make Moves to Improve Retail Experiences
CRM & Customer Data Management
Big CX News from Genesys, AWS, and Verint
Workforce Engagement Management
Verint Acquires Appointment Scheduling Tools from Qudini
Contact Center & Omnichannel
Avaya Could Hand Control to Lenders as Bankruptcy Looms – Reports
Who Leads the CCaaS Space? ISG Reveals Its Findings
It’s Your Last Chance to Apply for the CX Awards 2023
Enghouse Systems Agrees to Purchase Qumu Corporation
Genesys and AWS Commit to Reimagine Customer Experiences
Big CX News from Salesforce, TELUS, and Alchemer
Event News
CX Awards Applications Close This Friday! 🚨
Microsoft Picks Digital Perseverance as a Critical CX Goal for 2023
Salesforce Starts 2023 With Mass Layoffs
TELUS International Completes WillowTree Acquisition
Uncategorized
Alchemer Acquires Mobile Feedback Platform Apptentive
The Application Deadline Is Almost Here for CX Awards 2023
Talkdesk Introduces New Contact Centre Mobile Apps
