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Contact Center & Omnichannel
Cyara Launches New Chatbot Testing Features
CRM & Customer Data Management
Freshworks Unifies Customer Messaging on a Single Platform
BIG CX NEWS from Microsoft, Zendesk, and LivePerson
Customer Analytics & Intelligence
Oracle Database Services Are Now Available on Microsoft Azure
ZoomInfo Joins AWS Partner Network
CX TV
AWS Discusses Its Latest Amazon Connect Innovations
SAP Acquires Askdata
LivePerson Launches a Conversation Mining Solution
Laivly Launches an Attended AI Platform
Unbabel Integrates with Zendesk to Offer Real-Time Translations
Stay on the Cutting Edge with the CX Today Newsletter
Microsoft Launches a Digital Contact Center Platform
HORISEN Scoops Three Awards at the CC-Global Awards
Northwell Health Teams Up with Google Cloud
8×8 Launches an Automation Tool for CPaaS
Ericsson to Complete Vonage Acquisition
