How the Shift to Digital has Impacted Remote Working

CX Today's Carly Read hosts Savinay Berry, EVP of Product & Engineering, Vonage

Interview

Published: August 25, 2021

Carly Read

Watch on YouTube.

In this session we discuss the following:

  • The challenges agents are facing while working from home
  • What solutions can help them overcome these challenges
  • How the shift to digital impacted the way agents work remotely

If you’re looking for more information on this topic visit Vonage.

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Digital TransformationHybrid WorkWorkforce Engagement Management
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