Sensée has created a massive 500 new remote working positions.
The roles will be held for both permanent and temporary staff and have been established in the wake of a spike in demand.
Paul Whymark, chief operating officer at Sensée, said: “We are delighted to announce these new permanent and temporary roles in response to the growing demand for work-from-home personnel.
“A vast number of people have experienced the benefits of homeworking during lockdown and many are now considering their options as organisations contemplate a full time return to the office. We predict a major surge in demand for full and part time homeworking careers where people can balance work with their other daily tasks and priorities.”
The vacancies are for customer contact advisors, team managers and back office staff to work for new and existing clients.
Applications from people of all backgrounds, levels of experience, gender and age are welcomed.
The news follows a major new industry survey titled “The 2021 Contact Centre People Engagement Survey”, 81% of Agents/Advisers – and 56% of Directors/Managers – say that People Engagement in their Contact Centres is not a problem.
The survey covered 322 UK Contact Centre Director, Managers, Agents and Advisers and was conducted by trade bodies, the South West Contact Centre Forum and Call North West.
The survey was supported by homeworking specialist Sensée and included participants from a broad range of industries.
