Home → Archives for Tom Wright
Event News
Avaya ENGAGE 2024: Shaping the Future of Customer Experience and Communication
Uncategorized
CX Marketplace Returns!
Contact Center
Bright Pattern, Arthur Lawrence to ‘Transform the Customer Experience’
Is Rebranded MessageBird Targeting Twilio Takeover?
Gartner Analysts on the Top Trends Shaping CX in 2024
Twilio CEO Steps Down Amid Investor Pressure
Zoom Partners with PCI Pal
Global BPO Chooses CC Provider for ‘Same Day’ Customer Deployment
Twilio Reveals GenAI-Powered Tools at SIGNAL Event
Five9 and Sandbox Banking Expand Partnership
Cisco’s Cloud Contact Centre Sees Triple-Digit Order Growth
‘It’s like listening to Bohemian Rhapsody 14 times’ – Microsoft Slams UK Call Waiting Times
CX
Avaya’s Roadmap: What’s on the Way?
CX TV
Avaya Launches Avaya Customer Experience Services
Introducing the CX Today Marketplace
CRM
Microsoft Releases New XR Tools for Dynamics 365 Guides