Global cloud contact centre and customer experience technology provider, Content Guru announced that its storm cloud communications solution has been verified as Citrix Ready.
The Citrix Ready programme helps customers identify third-party solutions that are recommended to enhance Citrix digital workspace solutions. In order to attain the verification, storm completed a rigorous process to ensure compatibility with Citrix, providing confidence in joint solution compatibility.
Content Guru’s award-winning storm cloud communications solution is used by large organisations globally to enhance customer experience through omni-channel contact handling and intelligent automation. Storm is device-agnostic, which means users can log in from any device. It is a solution of choice for any organisations that want to effectively set up and manage a remote contact centre.
The Citrix Ready programme helps customers identify complementary products and solutions that can enhance Citrix environments. Storm has successfully passed a series of tests established by Citrix and can be trusted to work effectively with Citrix to enable contact centre agents to deliver excellent customer experiences regardless of their location.
Jay Choudry, Solutions Director at Content Guru, said: “As a member of the Citrix Ready program, we are able to offer customers intelligent solutions that combine storm with Citrix.
“The offering clearly demonstrates our plans to work closely with trusted partners, through the Citrix Ready partner ecosystem, in order to provide the highest quality experience for our customers.”
