Kyruus has partnered with conversational AI platform Hyro to help healthcare organisations increase patient access to healthcare services.
The combined offering will allow healthcare organisations to augment Hyro’s Adaptive Communications Platform with Kyruus’ provider search, match, and scheduling capabilities. This will enable consumers to find and book appointments more easily, in a single online experience.
Israel Krush, CEO of Hyro, said: “Hyro’s core competency is automatically converting healthcare data into easy conversations for patients.”
“Through this partnership, Hyro and Kyruus can further improve patient access with best-in-class data throughout the entire patient journey—from matching the most relevant physician based on a patient’s needs and preferences, to successfully scheduling appointments and follow-ups.
“We are proud to partner with a market-leading company that shares our commitment to creating value for the healthcare organizations we serve.”
The integration between Kyruus’ provider data management platform KyruusOne and Hyro will facilitate consumer self-service via website assistants, offering an intuitive way of searching for a provider and booking an appointment online. The aim of these solutions is to help healthcare organisations increase online conversion rates and increase access to care.
Gail Airasian, General Manager for Emerging Markets at Kyruus, said: “Accurate, consistent, and real-time provider and location data forms the foundation for successful patient access and digital transformation strategies.”
“We are excited to partner with an innovative company like Hyro to help healthcare organizations fully leverage their investments in provider data to connect patients with the right care—across channels—through a convenient, modern experience.
There has been a lot of innovation going on in the healthcare industry when it comes to improving patient service, such as Invoca’s latest launch which aims to provide “patient-first” experiences.
