‘Reimaging CX’ – How AI is Changing the Game for Cisco

Jay Patel opens up on Cisco's AI-powered CX strategy

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Published: October 24, 2024

Tom Wright

CX Today’s Tom Wright speaks to Cisco’s Jay Patel. In this session we discuss the following:

1) The Significance of Cisco’s new AI Agent
2) How Cisco’s AI Assistant is developing
3) Where AI will take CX in the future

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