HubSpot’s prospective agentic AI platform – “Agent.ai” – has reached a new milestone of 1,000 public agents on its network.
The platform was built by Dharmesh Shah, Founder and CTO of HubSpot, who took to LinkedIn to express his excitement:
Woo hoo! It’s 2:15 a.m., but I had to wait until I hit this milestone on Agent.ai tonight. There are now 1,000 public agents on the network!
Shah launched Agent.ai during HubSpot’s INBOUND 2024 event as a network of autonomous AI agents.
These agents cover various use cases – service, sales, and marketing – while collaborating to automate multi-step processes.
Users can scout these preconfigured and community-built agents on the network and test them within their CX ecosystem before deploying and optimizing them.
The founder thanked users who have tried out the agents to date and shared his enthusiasm about the potential of the solution.
He posted: “Admittedly, a lot of them were just tinkering by cloning a template – but that’s where it starts!”
In another positive sign, members have now submitted 38,624 ratings for agents, up from 13,000 reported just one month ago.
Shah confirmed that currently, “the average rating is 4.2 out of 5 stars. There’s still a power law at work whereby a small number of agents get most of the use – but the longer tail is starting to get built out.”
Moreover, the Founder teased that an Agent.ai graph is coming alongside several other “fun new features”.
Agent.ai Reaches 1.1MN Users
Away from the agents, Agent.ai has also experienced significant growth in its user base.
Speaking nonchalantly on another post, Shah said: “One thing led to another, and now we have 1.1 million users on the platform.
If you’re curious about AI agents, this is a great time to jump in and try things out. I’ve removed as many barriers as I can.
The platform is free for builders and users while in beta, and there is also a low/no-code tool for creating simple agents that can “scale to more sophisticated ones.”
Agent.ai also provides access to all the latest AI models (o3-mini, DeepSeek, Claude 3.5 Sonnet, Flux, Ideogram, etc.).
Will Agent.ai Become Part of HubSpot?
Shah has not hidden his intention for Agent.ai to – one day – become a cornerstone part of the HubSpot portfolio.
That happened to the CTO’s last side project, “ChatSpot”, which is now part of that portfolio and known as: “Breeze Copilot”.
Moreover, Yamini Rangan, CEO of HubSpot, shared her enthusiasm for the platform in February.
“We think the future is about hybrid teams consisting of both people and AI agents working together,” she said during an earnings call.
“To realize this vision, we’ve been incubating Agent.AI, a project to create a network of AI agents.”
From there, the CEO hinted that the CRM leader would continue investing in “creating a vibrant agent ecosystem”.
Given this, expect HubSpot to soon take the project out of incubation and put it into its customers’ hands.
More News from Hubspot
In late February, HubSpot announced it handles 35 percent of customer queries with its bot.
The deployed tools include the vendor’s AI Support Bot, which handles 35 percent of support tickets without sacrificing HubSpot’s “high” customer satisfaction.
The CRM provider hopes to increase the number to over 50 percent before the end of 2025.
