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CRM
ServiceNow Officially Enters the CRM Market
HubSpot Founder’s Agentic AI Platform Surges Past 250,0000 Users
Salesforce Layoffs Continue as It Grapples with Its Family Values
Hubspot Is Downsizing by 7 Percent. Here’s Why
Big CX News from Salesforce, SAP, ServiceNow, and Microsoft
NICE Integrates ChatGPT Generative Modelling into CXone Expert
New Multibillion-Dollar Investment May Spark Change at Salesforce
ServiceNow CEO: Our Ambition Is to Be the Defining Enterprise Software Company of the 21st Century
4 CX Highlights from Microsoft’s Q2 Results – Inc. Dynamics, Teams, and OpenAI
How Barnes & Noble Has Focused on CX to Turn Around its Fortunes
Big CX News from Genesys, AWS, and Verint
Contact Center
It’s Your Last Chance to Apply for the CX Awards 2023
Salesforce Integrates Playvox Customer Engagement Tools
Genesys and AWS Commit to Reimagine Customer Experiences
Big CX News from Salesforce, TELUS, and Alchemer
Event News
CX Awards Applications Close This Friday! 🚨
Salesforce Starts 2023 With Mass Layoffs
The Application Deadline Is Almost Here for CX Awards 2023
CX TV
The Google-HubSpot Acquisition Rumors: Could It Really Happen?
BIG CX News – Dreamforce Special! The Latest on the Einstein 1 Platform, Copilot, & More
BIG CX News – The Latest on the Salesforce & Genesys Joint Platform and Five9’s Aceyus Acquisition
BIG CX News – The Latest on Microsoft Sales Copilot, Salesforce AI Cloud, and Zoom In WFM
Will CRM Systems Replace Contact Center Platforms?
Stay on the Cutting Edge with the CX Today Newsletter
CX Awards 2023 Winners 🏆
How Review Management Impacts Customer Experience
CRM Reviews
NetSuite vs Salesforce: Which Is Best for My Business?