Home → Event News
AI & Automation in CX
Letter from AWS re:Invent: What Contact Center Leaders Actually Said About Deploying Agentic AI
The Flight Simulator for Agentic AI: Navigating Observability in Amazon Connect
Event News
The Smart Retail Tech Expo 2023 Returns With Many Exciting CX Innovations on Display
The CX Awards 2023: Shortlist of Finalists Revealed
Contact Center & Omnichannel
Kore.ai to Showcase RetailAssist at NRF 2023
It’s Your Last Chance to Apply for the CX Awards 2023
CX Awards Applications Close This Friday! 🚨
The Application Deadline Is Almost Here for CX Awards 2023
Reasons to Apply for the CX Awards 2023
Our Top Tips for Entering the CX Awards 2023
Essential Events to Attend in 2023 for Insights on CX Trends
The CX Awards 2023: Applications Are Now Open! 🥳
The European Contact Centre & Customer Service Awards 2022: Meet the Winners
The 2023 CX Awards: Introducing This Year’s Categories 👀
CX Awards is Back and Bigger Than Ever
Essential Conversational Analytics Events for your Calendar 2022
Women in CX Day Conference Is on 5th October!
Date Change! Get Connected Now Takes Place on September 20
Why Sun River Health Fixed Employee Friction Before Fixing Patient Experience
Why Wall Street is Suddenly Nervous About Your Contact Center Vendor
Amazon Connect: Turning the “Sorry about that” Department into the “You might like this” Department
Amazon Connect Removes the Fear of AI deployment for Contact Center Leaders
AWS re:Invent: You Don’t Have to Choose Between Human and Agentic
