Latest BIG CX News

Workforce Engagement Management

The Latest BIG News from Zoom, Microsoft, Cisco, & AWS

CRM & Customer Data Management

The Latest BIG News from Salesforce, AWS, 8×8 & Gladly

CX TV

BIG CX News – The Latest on Verint’s CCaaS Move & the Genesys Experience Index

Contact Center & Omnichannel​

The Latest BIG News from NICE, Teleperformance, Five9, & Twilio

Customer Engagement Platforms

The Latest BIG News from Genesys, Zendesk, Cyara, & Avaya

CX TV

Avaya Launches Avaya Customer Experience Services

CRM & Customer Data Management

The Latest BIG News from Verint, Salesforce, & SurveyMonkey

Contact Center & Omnichannel​

Big CX News from Genesys, NICE, Verint, & Twilio

Contact Center & Omnichannel​

Big CX News from 8×8, RingCentral, Salesforce, & Twilio

CX TV

The Latest on Zoom’s AI Assistant, Twilio’s Losses, & a Possible RingCentral-8×8 Merger

Contact Center & Omnichannel​

Big CX News from Zoom, Sprinklr, AWS, & Qualtrics

CRM & Customer Data Management

Big CX News from Cisco, Meta, Lifesize, & Twilio

CX TV

The Latest Big CX News on Private GPT, Alexa 2.0 & the ‘Godfather of AI’

Customer Analytics & Intelligence

Big CX News from Salesforce, RingCentral, Microsoft, 8×8 and Five9

Contact Center & Omnichannel​

Big CX News from Avaya, Salesforce, Slack and Gartner

Contact Center & Omnichannel​

Big CX News from Microsoft, AWS, and SAP