BIG CX News – The Latest on Verint’s CCaaS Move & the Genesys Experience Index

CX Today's Charlie Mitchell presents the latest trending news from the customer experience world

BIG CX News -The Latest on Verint's CCaaS Move & the Genesys Experience Index
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Published: July 11, 2023

Charlie Mitchell

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CX Today’s Charlie Mitchell presents the latest trending news from the customer experience world.

He’s joined by three prominent CX analysts to dissect the latest stories from the space – including news from Verint and Genesys.

In this edition, our CX experts include:

  • Liz Miller, VP & Principal Analyst at Constellation Research
  • Rebecca Wetteman, Principal at Valoir
  • Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research

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