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Salesforce Appoints a Chief Trust Officer for the AI-Age
Contact Center
Avaya Experience Platform Review: Flexible, Scalable CX
The Best Free CRM for Small Business Owners
Monday.com CRM Review: The Complete Guide
CRM Bookings Drop at Microsoft, Despite Its Big Copilot Push
Zendesk Is 43 Percent Cheaper Than Salesforce Service Cloud, Finds Nucleus Research
The AI CRM Era: The Best AI CRM Tools and Features
Salesforce Reportedly Set to Lay Off 700 Employees
ERP vs CRM: What’s the Difference and Which Do You Need?
ServiceNow Wins Big from GenAI In Customer Experience & Beyond
Meet Buddy. Pega’s New Generative AI Assistant
SAP Announces Mass Restructure, Aims to Reskill 8,000 Employees
Workforce Engagement Management
The Zendesk-Klaus Acquisition: 3 Major Talking Points
Event News
Last Chance: Submit Your Application for the CX Awards 2024
Salesforce Refutes Reports of a Hiring Freeze
Open-Source CRM Software: The Features and Benefits in 2024
