Latest CRM News

CRM

Big CX News From Salesforce, Microsoft, Zendesk, & Vonage

CRM

Zendesk Announces Anthropic and AWS Collaborations – Targets AI Improvements

CRM

Microsoft Dynamics Products Will Cost Up to 16.7% More from October

CRM

HubSpot CEO Doubles Her Pay to the Tune of $25.9m

CX TV

The Google-HubSpot Acquisition Rumors: Could It Really Happen?

CRM

Pegasystems Unveils Its GenAI Coach, a Copilot That Refuses to Stay In Its Lane

CRM

What is Microsoft Sales Copilot? Microsoft Copilot for Sales

CRM

Salesforce Debuts Unified Conversations Service for WhatsApp

CRM

Big CX News From Google, HubSpot, SAP, & Five9

CRM

Salesforce Announces Public Sector Einstein 1 for Service – Bringing CX Solutions to Government

Contact Center

Five9 Tightens Its Telephony Integration with Zendesk, Improves Voice Data Management

CRM

Staff Reps Slam SAP’s Restructure as 4,100 European Jobs Hang In the Balance

CRM

Will Google Takeover HubSpot?

Contact Center

Big CX News From OpenAI, Google, Salesforce, and Verint

Contact Center

Big CX News from NICE, Salesforce, Talkdesk, and Five9

Contact Center

Interactive Voice Response: How Smart Automation Drives Efficiency and Enhances Customer Service